Being the exclusive provider of the appropriate laboratory equipment in Greece, Kmetrics is able to diagnose, document, and successfully repair any damage or problem in PV facilities, following the five-step process.

1 – Confirming the problem via telemetry
In most cases, proper analysis of telemetry data can provide clues as to the cause of the reduced output of a PV facility.

2 – Visiting the facility
Using appropriate lab-standard equipment, we can locate and document both the problem and the cause of the problem in your facility.

Analysis of the results
The correct processing and interpretation of the results of the measurements and on-site inspection are the crucial factors in assessing the cause and scope of the problem.

4 – Drafting of reports – requests
Based on the findings, a technical report/expert opinion is drawn up which is addressed to the relevant authority, usually the manufacturer or the insurance company. As a rule, the manufacturing companies are responsible for repairing construction material defects, while the insurance companies are responsible for damage caused by weather phenomena.

The successful outcome of each case is determined by the precise, documented and correctly formulated request.

5 – Warranty – request management
In many of these cases, the solution to the problem is not just one, unlike the optimal solution which is always just one!

To date, Kmetrics has managed cases involving PV facilities with a total capacity of over 50 MWp from European and Asian manufacturers, as well as domestic and European insurance companies.